Customer Support Tool
(True LivingTECH Intelligence)
Better serve and meet your customers' expections during their stay.
Run an efficient hotel operations for guest satisfactions.
- Choose how guests can start engaging with you:
- use in-hotel tablet or
- scan QR code in the rooom from personal mobile phone
- Provide a guest platform for different services:
- hotel directory
- in-room service request
- housekeeping request
- contact hotel staff via text messaging or video call
- see hotel promotions and deals
- Support multiple languages
- Generate survey forms for guest feedback
- View reports and get insights into guests's interest and behaviors from their interaction with the platform (e.g. what services or promotions they view) to help you plan your resources efficiently.
Benefits
Cost-Saving
- Reduce use of paper.
Speed
- Update all content, promotion, and offers in real time.
Customization
- Platform can be customized for each hotel with content, logo, and images.
- Add more advanced feature to give guests control over room enviornment such as air conditioning and lightning as well as switching TV channels from tablet.
Productivity
- Reduce language barriers of staff with a platform that can assists guests from many countries.
- Create marketing plan and offers for guests based on real data to increase revenue.
Reduce risks
- Contactless solution via communication software to keep your staff and guests safe.
Type of business
Real estate and property development
Hospitality
& travel business
Hospitals
