Customer Support Tool
(True LivingTECH Intelligence)
Better serve and meet your customers' expections during their stay.
Run an efficient hospital operations for patients' satisfactions.
- Choose how pantients and their families can start engaging with you:
- use in-room tablet or
- scan QR code in the rooom from personal mobile phone
- Provide a patients platform for different services:
- hospital directory
- nurse care request
- housekeeping request
- in-room food ordering
- live entertainment & games
- contact doctors and nurses via text messaging or video call
- see health promotions and deal as well as available services from the hospital
- Support multiple languages
- Generate survey forms for patient feedback
- View reports and get insights into patients' interest and behaviors from their interaction with the platform (e.g. what services or promotions they view) to help you plan your resources efficiently.
Benefits
Cost-Saving
- Reduce use of paper
Speed
- Update news, promotions, and offers in real time.
Customization
- Platform can be customized for each hospital with content, logo, and images.
Productivity
- Reduce language barriers of staff with a platform that can assists pateints from many countries.
- Create marketing plan and offers for guests based on real data to increase revenue.
Reduce risks
- Contactless solution via communication software to keep your staff and patients safe.
Type of business
Real estate and property development
Hospitality
& travel business
Hospitals
